TTM
13.4%
YoY change
+1.32pp
Trough year (2007)
-215.8%
Peak year (2025)
13.7%
Latest annual
13.7%
Operating Margin history chart for ServiceNow (NOW) from 2007 to 2025
Latest: 13.7%
Operating Margin change chart for ServiceNow (NOW) from 2007 to 2025
Latest: +1.32pp
Operating Margin history table for ServiceNow (NOW) from 2007 to 2025
| 2025 | 13.7% | +1.32pp | ||
| 2024 | 12.4% | +3.92pp | ||
| 2023 | 8.5% | +3.59pp | ||
| 2022 | 4.9% | +0.54pp | ||
| 2021 | 4.4% | -0.04pp | ||
| 2020 | 4.4% | +3.19pp | ||
| 2019 | 1.2% | +2.84pp | ||
| 2018 | -1.6% | +3.62pp | ||
| 2017 | -5.2% | +25.16pp | ||
| 2016 | -30.4% | -13.86pp | ||
| 2015 | -16.5% | +5.70pp | ||
| 2014 | -22.2% | -6.64pp | ||
| 2013 | -15.6% | -0.18pp | ||
| 2012 | -15.4% | -26.82pp | ||
| 2011 | 11.4% | +76.48pp | ||
| 2010 | -65.1% | -34.51pp | ||
| 2009 | -30.6% | +36.48pp | ||
| 2008 | -67.0% | +148.74pp | ||
| 2007 | -215.8% | — |
- 202513.7%+1.32pp
- 202412.4%+3.92pp
- 20238.5%+3.59pp
- 20224.9%+0.54pp
- 20214.4%-0.04pp
- 20204.4%+3.19pp
- 20191.2%+2.84pp
- 2018-1.6%+3.62pp
- 2017-5.2%+25.16pp
- 2016-30.4%-13.86pp
- 2015-16.5%+5.70pp
- 2014-22.2%-6.64pp
- 2013-15.6%-0.18pp
- 2012-15.4%-26.82pp
- 201111.4%+76.48pp
- 2010-65.1%-34.51pp
- 2009-30.6%+36.48pp
- 2008-67.0%+148.74pp
- 2007-215.8%—
Operating Margin values are taken from ServiceNow's reported income statements (quarterly 10-Q and annual 10-K filings with the U.S. Securities and Exchange Commission). Each row shows the period end date and the filing date. YoY compares each figure to the same period one year earlier. Amounts are in USD as filed.
About Operating Margin at ServiceNow (NOW)
According to ServiceNow's latest reported financial statements, the company's latest reported operating margin is 13.4%. Operating margin is operating income divided by revenue — the share of each sales dollar left after cost of goods sold and operating expenses (SG&A, R&D), but before interest and taxes. It isolates how profitable the core business is before financing and tax decisions, so it is comparable across companies with different capital structures.
Headline figure above is from the reporting period ending (reported ). Chart and table below cover the full reported history back to .
As of the 2025 fiscal year, ServiceNow (NOW) reported operating margin of 13.74% – expanded 1.3 percentage points year-over-year.
Across the available history, operating margin reached its high of 13.74% in 2025 and its low of -215.79% in 2007.
ServiceNow Operating Margin by Year
ServiceNow Operating Margin 2025: 13.7%
ServiceNow operating margin in 2025 was 13.74%, expanded 1.3 percentage points from 2024. This figure represents the highest annual value in the available history.
ServiceNow Operating Margin 2024: 12.4%
2024's operating margin for ServiceNow came in at 12.42%, expanded 3.9 percentage points from 2023.
ServiceNow Operating Margin 2023: 8.5%
ServiceNow posted operating margin of 8.49% in 2023, expanded 3.6 percentage points from 2022.
ServiceNow Operating Margin 2022: 4.9%
In 2022, ServiceNow reported operating margin of 4.90%, expanded 0.5 percentage points from 2021.
ServiceNow Operating Margin 2021: 4.4%
ServiceNow operating margin in 2021 was 4.36%.
See more financial history for ServiceNow (NOW).
Sector peers by Operating Margin
Technology peers of ServiceNow (NOW), ranked by their latest operating margin
| 64.0% | |
| 53.2% | |
| 48.5% | |
| 46.8% | |
| 43.7% | |
| 34.8% | |
| 32.6% | |
| 11.7% |
- 64.0%
- 53.2%
- 46.8%
- 43.7%
- 34.8%
- 32.6%
- 11.7%
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ServiceNow (NOW) Key Financials
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